Privacy Policy — How xbaji Protects Your Data
Your personal data is handled with care at xbaji. This policy explains exactly what we collect, why we collect it, and the rights you hold over your information.
Introduction
This Privacy Policy ("Policy") describes how xbaji ("xbaji", "we", "us", "our") collects, uses, stores, and protects personal information provided by or collected from users ("you", "your") of the xbaji platform at https://xbaji.today. This Policy applies to all users, including visitors, registered account holders, and any individual who interacts with the xbaji platform in any capacity.
By registering an account or using the xbaji platform in any way, you confirm that you have read and understood this Privacy Policy, and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should stop using the xbaji platform immediately. xbaji reserves the right to amend this Policy at any time. The most current version will always be available at https://xbaji.today/privacy-policy, and material changes will be communicated to registered users by email.
Six Privacy Principles at xbaji
These six principles summarise how xbaji approaches your personal data. They are embedded in every aspect of our data handling practices.
Information We Collect
xbaji collects personal information through several channels: directly from you when you register or use our services, automatically when you use our platform, and occasionally from third-party verification providers as part of our KYC process. The categories of data we collect are as follows.
- 1Registration DataWhen you create an xbaji account, we collect your full name, date of birth, residential address, email address, and mobile phone number. This information is required to create and maintain your account and is used to verify your identity during the KYC process.
- 2Identity Verification DocumentsAs part of our KYC obligations, we collect copies of government-issued identity documents (such as a National ID card or passport) and, where required, proof of address documentation. These documents are used solely for identity verification and age verification purposes and are stored securely in accordance with applicable data protection standards.
- 3Transaction and Payment DataWe record details of all deposits and withdrawals made through your xbaji account, including the payment method used (e.g. bKash, Nagad, Rocket, Upay, bank transfer), transaction amounts, transaction timestamps, and transaction reference identifiers. We do not store full payment card numbers. Payment processing is handled by your payment provider; xbaji receives only the transaction confirmation and metadata needed for account management.
- 4Betting and Gaming ActivityWe collect records of your betting and gaming activity on xbaji, including bets placed, odds accepted, game sessions played, outcomes, and account balance history. This data is used to operate the platform, resolve disputes, detect fraud, and comply with anti-money laundering obligations.
- 5Technical and Usage DataWhen you access xbaji, our systems automatically collect technical data including your IP address, device type and operating system, browser type and version, pages visited, session duration, and referring URL. This data is used for security monitoring, fraud detection, platform performance optimisation, and improving the user experience.
How We Use Your Information
xbaji uses the personal data it collects for the following specific purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent.
- 1Account ManagementWe use your registration data to create, maintain, and manage your xbaji account, to verify your identity, to process your deposits and withdrawals, and to communicate with you about your account activity, including transaction confirmations and security alerts.
- 2KYC & Age VerificationWe use your identity documents and registration data to verify that you are who you claim to be and that you meet the minimum age requirement of 21 years. KYC verification is a mandatory regulatory obligation and cannot be bypassed for any withdrawal request.
- 3Fraud Prevention & SecurityTechnical data, transaction records, and betting activity data are used by our security systems to detect and prevent fraudulent activity, account takeover attempts, money laundering, and violations of our Terms and Conditions. This is a legitimate interest and a legal obligation that justifies the retention and use of this data.
- 4Platform ImprovementAggregated, anonymised usage data is used to understand how players use xbaji, which features are most popular, where performance issues occur, and how the overall user experience can be improved. This analysis does not identify you as an individual.
- 5Customer SupportWhen you contact our support team, we use your account data and the content of your communication to identify your account, understand your query, and provide an accurate and timely response. Support communications may be retained for quality assurance and training purposes.
- 6Responsible Gaming MonitoringWe use your betting activity, deposit frequency, and session data to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, our responsible gaming team may reach out proactively to offer support tools such as deposit limits or self-exclusion options.
Legal Basis for Processing Your Data
xbaji processes your personal data on the following legal bases. Each processing activity is tied to one or more of these bases, and we do not process data where a valid legal basis does not exist.
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Contract performance — necessary to provide the service you requested |
| KYC identity and age verification | Legal obligation — mandatory compliance requirement |
| Fraud detection and security monitoring | Legitimate interest — protecting users and the platform from harm |
| Marketing communications (where opted in) | Consent — you may withdraw consent at any time by contacting support |
Sharing Your Information
xbaji does not sell your personal data. We share your information only in the specific, limited circumstances described below. In every case, we ensure that any party receiving your data is bound by appropriate confidentiality and data protection obligations.
- 1Payment Service ProvidersWhen you make a deposit or withdrawal, the necessary transaction data is shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay, or your bank) to process the transaction. The payment provider's own privacy policy governs how they handle your data.
- 2Identity Verification ProvidersTo fulfil our KYC obligations, we may share your identity documents and personal details with approved third-party identity verification service providers. These providers are contractually bound to use your data only for the purpose of identity verification and to store it securely.
- 3Legal and Regulatory AuthoritiesWhere required by law, by court order, or by a regulatory authority, xbaji will disclose personal data to the relevant authority. This includes disclosures required under anti-money laundering laws, financial crime reporting obligations, or any other mandatory legal disclosure requirement applicable in the relevant jurisdiction.
- 4Technology and Hosting Partnersxbaji uses third-party technology providers for platform hosting, database management, security monitoring, and customer support tooling. These providers process data on behalf of xbaji as data processors and are contractually prohibited from using your data for any purpose beyond delivering their contracted service to xbaji.
Cookies and Tracking Technologies
xbaji uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. A cookie is a small text file placed on your device by a website you visit. The following categories of cookies are used on xbaji.
- 1Essential CookiesThese cookies are strictly necessary for the platform to function. They manage your login session, maintain your account authentication state, remember your language preferences, and enable secure transactions. Essential cookies cannot be disabled without preventing you from using the platform.
- 2Analytics CookiesAnalytics cookies help us understand how users interact with xbaji — which pages are most visited, where users drop off, and how navigation flows. This data is collected in aggregate and does not identify you personally. It is used exclusively to improve the platform.
- 3Security CookiesSecurity cookies help xbaji detect and prevent fraudulent activity, including bot traffic, credential stuffing attempts, and suspicious login patterns. They work silently in the background to keep your account and the platform safe.
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the xbaji platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
Data Retention
xbaji retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention principles apply across all data categories we hold.
Account data (registration details, KYC documents, transaction history) is retained for the lifetime of your account and for a period of at least 5 years following account closure, in accordance with financial record-keeping obligations. Betting and gaming activity records are retained for the same period. Technical log data (IP addresses, session logs) is retained for up to 12 months from the date of collection unless a longer retention period is required for an active security investigation. Support communications are retained for up to 3 years from the date of the communication.
If you request deletion of your personal data, xbaji will process your request within 30 days. However, certain data must be retained beyond this period to meet legal obligations (e.g. KYC records and transaction logs required for anti-money laundering compliance). Where full deletion is not possible, we will confirm which data is retained, why it is retained, and when it will be deleted.
Your Privacy Rights
As a user of the xbaji platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our team at [email protected]. We will respond to all rights requests within 5 business days and aim to resolve them within 30 days.
- 1Right of AccessYou have the right to request a copy of all personal data that xbaji holds about you. We will provide this in a structured, commonly used format within 30 days of receiving your verified request.
- 2Right to RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most of your personal details directly through your account settings. For changes to KYC-verified data, contact our support team.
- 3Right to ErasureYou have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that certain data must be retained to fulfil legal obligations and cannot be erased on request.
- 4Right to RestrictionYou have the right to request that xbaji restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interest and xbaji is considering your objection.
- 5Right to Data PortabilityWhere processing is based on consent or contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another organisation.
- 6Right to ObjectYou have the right to object to the processing of your personal data where that processing is based on legitimate interest. xbaji will cease processing your data following an objection unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
Security of Your Personal Data
xbaji implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and monitoring systems for detecting suspicious activity in real time.
While xbaji takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your account has been compromised or that your personal data has been accessed without authorisation, please contact [email protected] immediately.
Children's Privacy and Age Policy
xbaji is strictly an adult platform intended solely for persons aged 21 years or older. We do not knowingly collect or process personal data from individuals under the age of 21. Our registration process requires users to confirm their age, and our KYC verification process verifies age through government-issued identity documentation before any withdrawal is approved. If xbaji becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be permanently closed.
Changes to This Privacy Policy
xbaji reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. The date at the top of this policy reflects when it was last revised. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Where changes to this Policy are material — meaning they significantly affect how your personal data is used or your rights in relation to it — we will notify registered users by email at least 14 days before the revised Policy takes effect. Continued use of the xbaji platform after the effective date of a revised Policy constitutes your acceptance of the changes.
Privacy Enquiries and Data Requests
For all privacy-related enquiries, data access or deletion requests, concerns about how your personal data is being used, or to report a suspected data breach, please contact the xbaji team in writing. We are committed to responding to all privacy communications promptly and transparently.
Please include 'Privacy Enquiry' or 'Data Rights Request' in the subject line of your email, along with your registered username and a clear description of your query. We aim to acknowledge all privacy requests within 2 business days and resolve them fully within 30 days.
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